FY2024 Proposed Budget

Police Support Services The Support Services Division supports or provides services to Field Operations. The division is commanded by a Captain and is organized into the following activities: General Fund Activities:  Support Administration is responsible for the management and oversight of the Support Services division.  Records is responsible for the recording of information, the housing and maintenance of departmental records, the researching, compilation reproduction and forwarding of data to satisfy public and interdepartmental requests, and complies statistics for the National Crime Reporting System.  Animal Services operates as a public safety/enforcement agency for the protection of the public and animals of the City. The division also operates an animal center for stray and abandoned animals.  Station Masters are responsible for staffing the Police Department’s front desk on a 24 hour basis. They answer incoming phone calls from the public, release impounded vehicles, enter and confirm arrest warrants, assist sworn Officers in the researching and gathering of data and assist walk in traffic.  Community Outreach aims to establish collaboration with community partners and works to maintain relationships in the community which foster positive communication and interactions between the Police Department and the public. The unit consists of a Community Outreach Sergeant, two Community Outreach Assistants, one of which focuses on Immigrant & Refugee Communities and a Downtown Liaison Officer. The Community Outreach Sergeant also oversees a strategic partnership with Shelter House, the goal of which is to address quality of life issues and issues of homelessness while reducing police contact.  School Crossing Guards staff assigned locations where children cross busy roadways on their way to and from school. Communities Assistant. This position continues to establish and maintain relationships within the immigrant and refugee community while fostering positive communication and interactions between the Police Department and these populations.  The hiring and implementation of a full-time civilian Support Services Supervisor that has improved efficiency and oversight of Station Masters, Records, and Crossing Guards.  The records division successfully completed a data conversion project required by the State of Iowa to maintain compliance with the F.B.I. National Incident-Based Reporting System (N.I.B.R.S.) requirements.  The Animal Services outdoor recreation area for felines, otherwise known as a “Catio” was completed. Recent Accomplishments:  The hiring and implementation of the Community Outreach – Immigrant & Refugee

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