FY26 Proposed Budget

Information Technology Services

The Information Technology Service (ITS) Division: • Provides standardization, integration, and security for City data systems. • Monitors critical services for early alerting to problems. • Provides 24x7 support for our clients. • Maintains Disaster Recovery site for all City data. • Maintains Virtual Environment to reduce hardware costs, increase efficiency of hardware in use, and augment Disaster Recovery plan for City data. • Effectively administers the Replacement Schedule to ensure technology is meeting client requirements. • Manages the City video camera system. • Supports and enhances e-government services wherever possible. • Manages the City’s fiber optic network. • Monitors technology changes for potential cost savings. • Perform tasks and design Information Technology Systems that reduce our carbon footprint. • ITS Operations includes server management, legacy system management, software development, system integration, desktop computer management and support, data network design and management, website application development and management, City phone systems support, and fiber optic network design and management. • ITS Equipment Replacement Reserve is an account for funding capital assets valued at $5,000 or more. The funds collected in this account are dedicated to the replacement of the designated item. Information Technology Services Fund Activities:

Recent Accomplishments:

• Network Infrastructure upgrades to replace legacy equipment. • Munis and Energov upgrades to enhance functionality and usability for staff and citizens. • Upgrade VMware to better support city staff remote access to applications and data.

Upcoming Challenges:

• Rising operational costs of critical hardware and software. • Wireless system upgrade and expansion for better coverage in public spaces. • Migrate citizen data sites to cloud services.

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