FY26 Proposed Budget

Police Support Services

The Support Services Division supports or provides services to Field Operations. The division is commanded by a captain and is organized into the following activities:

General Fund Activities: • Support Administration is responsible for the management and oversight of the Support Services Division. • Records is responsible for the recording of information, the housing and maintenance of departmental records, the researching, compilation, reproduction and forwarding of data to satisfy public and interdepartmental requests and complies statistics for the National Crime Reporting System. • Animal Services operates as a public safety/enforcement agency for the protection of the public and animals of the City. The division also operates an animal shelter. The facility houses animals available for adoption, stray animals, and surrendered animals. • Station Masters are responsible for staffing the police department’s front desk on a 24 hour basis. They answer incoming phone calls from the public, release impounded vehicles, enter and confirm arrest warrants, assist sworn officers in the researching and gathering of data and assist walk-in traffic. • Community Outreach aims to establish collaboration with community partners and works to maintain relationships in the community which foster positive communication and interactions between the police department and the public. The unit consists of a Community Outreach Sergeant, two Community Outreach Assistants, one of which focuses on Immigrant & Refugee Communities, and a Downtown Liaison Officer. The Community Outreach Sergeant also oversees a strategic partnership with Shelter House, the goal of which is to address quality of life issues and issues of homelessness while reducing police contact. • School Crossing Guards staff assigned locations where children cross busy roadways on their way to and from school. The hiring of a full time Civilian Crime Analyst – uses a variety of law enforcement related data, including computer-aided dispatch, police reports and mapping to determine trends to address current issues relating to policing. The Crime Analyst also collaborates with community partners to improve communication and data sharing with the goal to better understand crisis calls and will develop and implement effective strategies used to deal with such calls. • Implementation of the Crisis Response Officer to respond with a civilian Mental Health Liaison to crisis events and provide follow up to resources for those in need. Additionally, the Crisis Response Team works closely with Street Outreach to reach the unhoused members of the Iowa City community. • Initiated the on-call rotation for Animal Services to improve response during incidents outside of business hours. 118 Recent Accomplishments: •