Master Proposed Book FY2023

Police Support Services The Support Services Division supports or provides services to Field Operations. The division is commanded by a Captain and is organized into the following activities: General Fund Activities: • Support Administration is responsible for the management and oversight of the Support Services division. • Records is responsible for the recording of information, the housing and maintenance of departmental records, reproduction and forwarding of records or data, providing copies of records to the public, and compiles statistics for the National Crime Reporting System. • Animal Services operates as a public safety/enforcement agency for the protection of the public and animals of the City. The division also operates an animal center for stray and abandoned animals. • Station Masters are responsible for staffing the Police Department’s front desk on a 24 hour basis. They answer incoming phone calls from the public, release impounded vehicles, enter and confirm arrest warrants and assist walk in traffic. • Community Outreach works to establish and maintain relationships in the community which foster positive communication and interactions between the police department and the public. The unit consists of Community Relations Officer, Neighborhood Response Officer, Downtown Liaison Officer and Community Outreach Assistant. • School Crossing Guards staff assigned locations where children cross busy roadways on their way to and from school. Recent Accomplishments: • Created a full-time civilian Support Services Supervisor to improve efficiency and oversight in Station Master, Records, and Crossing Guards • Established a full-time crime analyst • A new outdoor canine recreational area was completed at the Animal Services Center • New shelving for additional evidentiary item storage • External vest carriers for the officers per the most recent PLRO contract • Integration of new AEDs to the patrol units and planned repurposing of the older units for further usage Upcoming Challenges: • The current uniform contract is set to expire in December 2021 and the new contract is currently accepting bids. In the past, a transition from one uniform company contract to another has been problematic and expectations are being put in place to attempt to mitigate any future concerns • Installation of the new outdoor recreation area for felines, otherwise known as a “Catio” area at the Animal Services Center

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