FY2022

GOALS, OBJECTIVES, and PERFORMANCE MEASURES

Strategic Plan Goal: Department Goal:

Advance Social Justice, Racial Equity, and Human Rights

To address unlawful discrimination through education, outreach, and enforcement.

Investigate and resolve complaints alleging unlawful discrimination in a timely manner.(Complaints filed in one fiscal year may be closed in the next fiscal year which may create a distorted difference in numbers between those opened and closed.)

Department Objective:

Performance Measures: Number of complaints resolved within a year from the date filed.

FY 2021 Projected

FY 2022 Estimate

FY 2018 FY 2019 FY 2020

Complaints Filed

40

46

38

41

42

Resolved Complaints

35

41

31

35

36

Percentage of Complaints Resolved 87.50% 89.13% 81.57% 86.53% 85.71%

Strategic Plan Goal: Department Goal:

Advance Social Justice, Racial Equity, and Human Rights

To address unlawful discrimination through education, outreach, and enforcement.

Provide targeted information on unlawful discrimination, and the functions of the department to organizations, businesses, and other entities for outreach.

Department Objective:

Performance Measures: Yearly number of outreaches.

FY 2021 Projected

FY 2022 Estimate

FY 2018 FY 2019 FY 2020

Number of Outreach Efforts

71

88

104

123

141

153