FY2022

GOALS, OBJECTIVES, and PERFORMANCE MEASURES

Enhance Community Mobility for All Residents

Strategic Plan Goal:

Provide convenient parking options.

Department Goal:

Increase transient hours parked in downtown on-street and off- street spaces.

Department Objective:

Performance Measures:

FY 2021 Projected

FY 2022 Estimate

FY 2018 FY 2019 FY 2020

Transient Hours Parked

5,147,055 5,054,757 3,621,758 4,300,000 5,100,000 1.6% -1.8% -28.3% 18.7% 18.6%

Percent Change

Strengthen Community Engagement and Intergovernmental Relations

Strategic Plan Goal:

Increase convenience and access for parking customers.

Department Goal:

Increase credit card usage as a payment mechanism to 85%.

Department Objective:

Performance Measures:

Credit Card Usage – Access Controlled Facilities

FY 2018 FY 2019 FY 2020 FY 2022 Estimate 74% 78% 81% 85% 88% FY 2021 Projected

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