Master Proposed Book FY2023

Goals, objectives, and performance measures

Strategic Plan Goal: Department Goal:

Advance Social Justice, Racial Equity, and Human Rights To address unlawful discrimination through education, outreach, and enforcement. Investigate and resolve complaints alleging unlawful discrimination in a timely manner.(Complaints filed in one fiscal year may be closed in the next fiscal year which may create a distorted difference in numbers between those opened and closed.)

Department Objective:

Number of complaints resolved within a year from the date filed. Performance Measures: FY 2019 FY 2020 FY 2021

FY 2022 Projected

FY 2023 Estimate

Complaints Filed

46

38

28

40

42

Resolved Complaints

41

31

33

34

36

Percentage of Complaints Resolved

89.13%

81.57%

117.86%

85.00%

86.00%

0.00% 20.00% 40.00% 60.00% 80.00% 100.00% 120.00% 140.00%

FY 2019 FY 2020

FY 2021

FY 2022 Projected

FY 2023 Estimate

Percentage of Complaints Resolved

Strategic Plan Goal: Department Goal:

Advance Social Justice, Racial Equity, and Human Rights To address unlawful discrimination through education, outreach, and enforcement. Provide targeted information on unlawful discrimination, and the functions of the department to organizations, businesses, and other entities for outreach.

Department Objective:

FY 2022 Projected

FY 2023 Estimate

FY 2019 FY 2020 FY 2021

Performance Measure: Number of Outreach Efforts

88

104

99

104

108

72